ANZ10 followers37 jobs

Banking Consultant, Yarrawonga VIC

JuniorPart-timeOfficeYarrawonga VIC 3730, AustraliaFinancePeople and cultureCustomer servicePosted 11 hours ago
View your fit0 of 9 criteria met

About the job

As a Banking Consultant at ANZ, you will play a vital role in providing customers with a seamless banking experience. This job is all about meeting customers' financial needs and goals while delivering exceptional service that turns them into strong advocates for ANZ. The team thrives on collaboration and is passionate about ensuring customers leave with a positive experience, all while embracing opportunities for personal and professional growth.

You'll be responsible for

šŸŒŸ

Providing customer service

Delivering high-quality service to ensure customer satisfaction and advocacy for ANZ.
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Engaging with customers

Conducting needs-based conversations to understand and fulfill customer financial goals.
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Ensuring compliance

Adhering to ANZ and branch policies and procedures to maintain operational integrity.

Skills you'll need

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Exceptional customer focus

A strong commitment to understanding and meeting customer needs, with retail experience being an advantage.
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Experience in technology

Familiarity with using and promoting various digital channels to enhance customer interactions.
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Excellent communication skills

Ability to communicate effectively and build relationships with customers and team members.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Exceptional customer focus
Demonstrated experience in retail customer service environments.

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Technology user and promoter
Proven experience using and advocating for digital channels.

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Adaptability to change
Experience managing multiple tasks in dynamic environments.

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Collaborative teamwork
Experience working effectively in team settings.

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Understanding of compliance
Knowledge of compliance standards and procedures in banking.

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