ANZ10 followers37 jobs

Banking Consultant

JuniorFull-timeHybridGeraldton WA 6530, AustraliaFinanceBusiness operationsCustomer servicePosted 11 hours ago
View your fit0 of 9 criteria met

About the job

As a Banking Consultant at ANZ, you will play a vital role in providing customers with a seamless banking experience. This position focuses on meeting each customer’s financial needs and goals while delivering exceptional service that transforms customers into strong advocates for ANZ. The team thrives on collaboration and is passionate about creating a positive impact in the community.

You'll be responsible for

🏦

Providing seamless banking experiences

Meeting customers’ end-to-end banking needs through transactions and needs-based conversations.
🌟

Acting as a role model and peer coach

Supporting team members to deliver the best possible customer experience.
📈

Participating in bank programs

Engaging in initiatives that enhance customer engagement and advocacy.

Skills you'll need

🤝

Exceptional customer focus

A strong commitment to understanding and meeting customer needs, with retail experience being an advantage.
💻

Experience with technology

A working knowledge of various digital channels and a willingness to promote technology solutions to customers.
🗣️

Excellent communication skills

Strong interpersonal skills to effectively engage with customers and team members.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Exceptional customer focus
Demonstrated experience in retail environments enhancing customer satisfaction.

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Digital technology proficiency
Experience using and promoting various digital banking channels.

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Adaptability to change
Proven ability to thrive in dynamic and ambiguous situations.

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Collaborative teamwork experience
Experience working effectively within a team to achieve common goals.

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Understanding of compliance
Knowledge of compliance standards relevant to banking operations.

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