As a Banking Consultant at ANZ, you will play a vital role in providing customers with a seamless banking experience. This position focuses on meeting each customer’s financial needs and goals while delivering exceptional service that transforms customers into strong advocates for ANZ. The team thrives on collaboration and is passionate about creating a positive impact in the community.
You'll be responsible for
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Providing seamless banking experiences
Meeting customers’ end-to-end banking needs through transactions and needs-based conversations.🌟
Acting as a role model and peer coach
Supporting team members to deliver the best possible customer experience.📈
Participating in bank programs
Engaging in initiatives that enhance customer engagement and advocacy.Skills you'll need
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Exceptional customer focus
A strong commitment to understanding and meeting customer needs, with retail experience being an advantage.💻
Experience with technology
A working knowledge of various digital channels and a willingness to promote technology solutions to customers.🗣️
Excellent communication skills
Strong interpersonal skills to effectively engage with customers and team members.View more