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Beverage & Food Supervisor (Banquets)

Mid levelFull-timeHybridSydney NSW, AustraliaPosted 2 months agoVerified 10 hours ago
Pending fitX of Y criteria met

About the job

This job is all about creating memorable experiences for guests at W Hotels by supervising banquet operations and ensuring top-notch service. The impact of this role is significant, as it directly contributes to guest satisfaction and team performance. The team thrives on collaboration, creativity, and a shared commitment to excellence.

Meet the team

About the company

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You'll be responsible for

👥

Supervising banquet staff

Overseeing and coordinating banquet staff activities during events to ensure smooth operations and guest satisfaction.
😊

Ensuring guest satisfaction

Welcoming and assisting guests, addressing their service needs, and ensuring their overall satisfaction during events.
🧹

Maintaining cleanliness

Ensuring cleanliness, sanitation, and organization of work areas, including completing opening and closing duties.

Key criteria

🎉

Banquet operations supervision experience

Demonstrated experience supervising banquet staff during events.

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🧹

Sanitation and cleanliness standards

Proven knowledge of maintaining cleanliness and sanitation in work areas.

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🤝

Guest satisfaction focus

Experience addressing guest complaints and ensuring satisfaction.

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5 criteria for this job
Banquet operations supervision experience
Demonstrated experience supervising banquet staff during events.

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Sanitation and cleanliness standards
Proven knowledge of maintaining cleanliness and sanitation in work areas.

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Guest satisfaction focus
Experience addressing guest complaints and ensuring satisfaction.

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Training and mentoring skills
Experience training and mentoring new staff members.

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Effective communication skills
Proven ability to communicate effectively with kitchen and event staff.

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