About the job
The Billing & Revenue Operations Manager job at ROLLER is an exciting opportunity to lead and scale billing operations while being hands-on with daily tasks. This position is crucial for ensuring billing accuracy and managing a high-performing team, all while collaborating with Sales, Finance, and Executive stakeholders. ROLLER values a dynamic and passionate team environment, where everyone works together to create unforgettable experiences.
You'll be responsible for
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Overseeing customer billing
Own and oversee end-to-end customer billing across SMB and enterprise accounts, ensuring accuracy, timeliness, and compliance.đ§ž
Performing hands-on billing activities
Actively perform complex invoicing, adjustments, credits, and reconciliations.đ
Managing subscription lifecycle
Manage subscription lifecycle events including new activations, amendments, renewals, upgrades/downgrades, and cancellations.Key criteria
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7â8 years in billing or revenue operations
Experience in managing billing processes and teams is essential.View
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Salesforce and Chargebee expertise
Hands-on experience with these platforms ensures smooth operations.View
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Enterprise-level billing experience
Demonstrated ability to handle complex billing structures.View
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