Bookings Officer
About the job
The job of a Bookings Officer at Sonic HealthPlus is all about coordinating medical appointments for clients in a supportive and dynamic environment. This position plays a vital role in ensuring that clients receive timely access to healthcare services while maintaining high standards of quality and customer service. The team values flexibility and collaboration, making it a great opportunity for those who thrive in a fast-paced setting.
You'll be responsible for
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Scheduling medical appointments
Coordinating and scheduling medical appointments for clients to ensure timely access to services.✅
Quality checking medical results
Ensuring accuracy and quality of medical results before they are communicated to clients.📞
Logging calls and monitoring phone queues
Tracking all calls and managing phone queues to maintain efficient communication with clients.Key criteria
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Scheduling experience
Demonstrated experience coordinating medical appointments for diverse clients.View
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Communication skills
Well-developed communication skills with a professional phone manner.View
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Administration proficiency
Strong administration skills with proficiency in Microsoft Office applications.View
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