HCF Australia
Branch Member Consultant - Miranda
JuniorFull-timeOfficeMiranda NSW 2228, AustraliaPeople and cultureSalesCustomer servicePosted 4 months ago
About the job
Join the dedicated team at HCF Miranda Branch, where every day offers the opportunity to provide exceptional customer service. As a Branch Member Consultant, you will be the face of Australia's largest Not-For-Profit Health Fund, guiding members in making informed healthcare choices. The team values collaboration and inclusivity, ensuring a supportive environment for everyone.
You'll be responsible for
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Embracing needs-based selling
Embrace face-to-face and telephone needs-based selling, highlighting our diverse range of health, life, and other insurance products.✅
Resolving member issues
Ensure resolutions to our members’ problems that go beyond expectations.📝
Maintaining membership accuracy
Maintain the accuracy of our membership information in accordance with organisational policies and procedures.What we're looking for
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Experience in needs-based selling
Demonstrated experience in needs-based selling to guide members effectively.View fit
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Proven customer service background
Strong background in customer service with rapport-building skills.View fit
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Familiarity with complex computer systems
Quick to learn and navigate complex computer systems.View fit
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