Business Lending Consultant - Suncorp Bank Business Lending Consultant - Suncorp Bank
About the job
The Business Lending Service Consultant position at Suncorp Bank offers an exciting opportunity to support small business customers in a vibrant environment. This job is all about simplifying financial matters and providing exceptional service through inbound calls. The team values collaboration, inclusivity, and personal growth, making it a fantastic place to build a rewarding career.
You'll be responsible for
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Responding to customer inquiries
Handling inbound calls from Business Lending customers and addressing their inquiries.🌟
Delivering exceptional customer experiences
Ensuring high-quality service and satisfaction for all customers.⚖️
Managing complaints
Addressing and resolving customer complaints within required timeframes and policies.Key criteria
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Customer service experience
Experience in banking or contact centre environments is valuable.View
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Computer literacy
High level of computer navigation skills is essential.View
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Interpersonal skills
Effective communication skills enhance customer interactions.View
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