About the job
As a National Small Business Specialist at ANZ, you will play a vital role in helping business customers thrive by understanding their financial needs and providing tailored solutions. This job is all about building meaningful connections and making a positive impact on customers' financial wellbeing. The team values collaboration, diversity, and a growth mindset, ensuring that everyone feels supported and empowered to succeed.
You'll be responsible for
🤝
Connecting with business customers
Engaging with customers to understand their needs and provide tailored financial solutions.💬
Conducting needs-based conversations
Having in-depth discussions to uncover customer goals and financial requirements.💡
Making tailored recommendations
Using expertise to suggest appropriate ANZ products and services based on customer needs.Key criteria
📞
Professional phone manner
Demonstrated experience in maintaining a professional phone etiquette.View
🗣️
Excellent communication skills
Proven ability to communicate effectively with diverse customers.View
💼
Understanding of small business markets
Knowledge of small business dynamics and commercial market trends.View
View more
