Visory1 job

Business Performance Partner

Mid levelSeniorFull-timeHybridSydney NSW, AustraliaBrisbane QLD, AustraliaMelbourne VIC, AustraliaProfessional servicesPeople and culturePosted 1 week agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

As a Business Performance Partner at Visory, you will transform the customer experience for small and medium businesses, ensuring they gain the confidence to grow and thrive. This job is all about leading a talented team of finance experts and AI agents to deliver exceptional service and insights. Collaboration and a commitment to excellence are at the heart of how the team operates, making a real impact on the financial back-office of SMBs.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📞

Owning customer relationships

Hold the primary commercial relationship for every customer in the portfolio, ensuring retention, renewal, and expansion across the customer book.
🏆

Leading the team

Lead the team of finance experts and AI agents, setting direction and standards for what they deliver to each customer.
🚀

Driving customer onboarding

Own the customer-facing arc of onboarding, managing expectations, change management, and executive sponsorship.

Key criteria

📈

C-level relationship management

Proven track record managing C-level commercial relationships.

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📊

Financial acumen

Experience reading P&L and balance sheets for SMB insights.

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🤖

AI tooling fluency

Demonstrated experience using AI tools in daily operations.

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A meaningful career starts with a match

View your fit

4 criteria for this job
C-level relationship management
Proven track record managing C-level commercial relationships.

View

Financial acumen
Experience reading P&L and balance sheets for SMB insights.

View

AI tooling fluency
Demonstrated experience using AI tools in daily operations.

View

Team leadership experience
Experience leading teams and holding them accountable for outcomes.

View

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