About the job
As a Business Senior Specialist – Content Systems and AI Enablement, you will be at the heart of Telstra’s content innovation, working within the Content Strategy & Performance team. This job is all about transforming creative ambitions into scalable, intelligent solutions that enhance customer experiences. The team thrives on collaboration, creativity, and a shared commitment to excellence.
You'll be responsible for
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Contributing to strategic roadmap
Contributing to the strategic roadmap for content technology enablement across Telstra🔍
Leading business analysis
Leading business analysis and solutioning for content architecture and AI tooling🤝
Collaborating with AI Developers
Collaborating with AI Developers to define use cases, guardrails, and performance requirements for generative agentsKey criteria
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Content architecture expertise
Proven experience designing and implementing content architectures.View
🤝
Cross-functional collaboration
Demonstrated ability to engage with diverse teams effectively.View
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Workflow analysis skills
Experience mapping workflows and identifying automation opportunities.View
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