City of Melbourne2 followers5 jobs

Business Support Officer

JuniorFull-timeHybridMelbourne VIC, AustraliaAdministrationCustomer service and supportPeople and culturePosted 6 months agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

This job is about becoming a Business Support Officer within a dynamic and supportive team at the City of Melbourne. The role plays a vital part in supporting the Planning and Building branch while delivering exceptional customer service to the community. Team members work collaboratively to meet operational needs and contribute to continuous improvement initiatives, making a real impact on the city's future.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

✅

Ensuring accurate administrative processes

You will ensure accurate and efficient administrative processes while managing time-sensitive tasks.
🌟

Providing outstanding customer service

Engaging in face-to-face customer interactions and maintaining high standards of professionalism.
🤝

Collaborating with the team

Working closely with a collaborative team to meet operational needs and contribute to continuous improvement initiatives.

Key criteria

📋

Strong administrative skills

Experience managing time-sensitive tasks with high accuracy.

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🤝

Excellent customer service experience

Demonstrated ability in a customer-focused environment.

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💻

Proficiency in Microsoft Office

Skilled in using software for efficient work management.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Strong administrative skills
Experience managing time-sensitive tasks with high accuracy.

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Excellent customer service experience
Demonstrated ability in a customer-focused environment.

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Proficiency in Microsoft Office
Skilled in using software for efficient work management.

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Understanding of compliance frameworks
Knowledge of relevant Acts and regulations in local government.

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Attention to detail
Proven experience in data entry and maintaining accuracy.

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