City of Melbourne2 followers5 jobs

Business Support Officer

JuniorFull-timeHybridMelbourne VIC, AustraliaPosted 7 months agoVerified 21 hours ago
Pending fitX of Y criteria met

About the job

This job is about becoming a Business Support Officer within a dynamic and supportive team at the City of Melbourne. The role plays a vital part in supporting the Planning and Building branch while delivering exceptional customer service to the community. Team members work collaboratively to meet operational needs and contribute to continuous improvement initiatives, making a real impact on the city's future.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

You'll be responsible for

✅

Ensuring accurate administrative processes

You will ensure accurate and efficient administrative processes while managing time-sensitive tasks.
🌟

Providing outstanding customer service

Engaging in face-to-face customer interactions and maintaining high standards of professionalism.
🤝

Collaborating with the team

Working closely with a collaborative team to meet operational needs and contribute to continuous improvement initiatives.

Key criteria

📋

Strong administrative skills

Experience managing time-sensitive tasks with high accuracy.

View

🤝

Excellent customer service experience

Demonstrated ability in a customer-focused environment.

View

💻

Proficiency in Microsoft Office

Skilled in using software for efficient work management.

View

View more

A meaningful career starts with a match

Apply on City of Melbourne
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Strong administrative skills
Experience managing time-sensitive tasks with high accuracy.

View

Excellent customer service experience
Demonstrated ability in a customer-focused environment.

View

Proficiency in Microsoft Office
Skilled in using software for efficient work management.

View

Understanding of compliance frameworks
Knowledge of relevant Acts and regulations in local government.

View

Attention to detail
Proven experience in data entry and maintaining accuracy.

View

Similar jobs

View all
Fresh Hope Communities
Fresh Hope Communities
Business Support OfficerSydney, NSW · Part-time
This Business Support Officer job is an exciting opportunity to enhance your administrative skills while providing essential support to the facility and its staff. Your contributions will ensure that residents receive high-quality care and excellent customer service. The team values collaboration and is committed to creating a welcoming environment where everyone feels at home.
Epworth
Epworth
Business OfficerBox Hill, VIC · Part-time
This job is about being an integral part of the Patient Services Centre at Epworth HealthCare, where you will contribute to both front- and back-office administrative processes. Making a positive impact on patient experiences is at the heart of this role, as you assist with admissions, enquiries, and customer service. The team values flexibility, professionalism, and a genuine commitment to making every patient feel special.
NSW Department of Customer Service
NSW Department of Customer Service
Business Support Officer (Targeted)Australia · Full-time
The Business Support Officer position within the Aboriginal Affairs team is all about ensuring smooth day-to-day operations. This job plays a crucial role in coordinating meetings, managing records, and supporting travel, HR, and finance processes, all while contributing to broader team goals in a dynamic environment. The team values collaboration and encourages diverse experiences, making it a welcoming place for everyone to thrive.
MedHealth
MedHealth
Business Support Officer (Fixed term FT/Hybrid)Melbourne, VIC · Full-time
This job at Cogent Thinking is all about putting your IT and systems management skills into action while delivering outstanding customer service. The opportunity to work closely with the Business Support Lead and service delivery teams means you’ll play a vital role in creating a positive experience for both internal and external stakeholders. Join a dynamic and supportive team that values client focus, team spirit, and respect, while also offering flexibility and growth in your career.