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Business Support Officer

JuniorPart-timeOfficeMelbourne VIC, AustraliaPosted 1 month agoVerified 1 month ago
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About the job

This job is about providing exceptional customer service and administrative support within the Occupational Rehabilitation sector at IPAR. By being the first point of contact for clients and visitors, you will play a crucial role in helping individuals live life to their fullest potential. The team values collaboration, inclusivity, and continuous improvement, creating a supportive and engaging work environment.

You'll be responsible for

📞

Managing enquiries

Managing high-volume telephone, email and general enquiries with professionalism and efficiency.
📑

Maintaining records

Maintaining accurate client records and case documentation within internal systems.
🏢

Coordinating office functions

Coordinating reception, visitor management and office administration functions.

Key criteria

📞

Customer service experience

Demonstrated experience managing high-volume client inquiries effectively.

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🗂️

Administrative skills

Proven background in office administration and coordination tasks.

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💻

Microsoft Office proficiency

Experience using Microsoft Office suite for documentation and communication.

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Meet the team

About the company

View your fit

4 criteria for this job
Customer service experience
Demonstrated experience managing high-volume client inquiries effectively.

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Administrative skills
Proven background in office administration and coordination tasks.

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Microsoft Office proficiency
Experience using Microsoft Office suite for documentation and communication.

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Confidentiality commitment
Strong understanding of maintaining confidentiality in client interactions.

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