Flight Centre1 follower124 jobs

Capability Owner – Content Load and Optimisation

Mid levelSeniorFull-timeHybridNew South Wales, AustraliaPosted 8 hours agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

This job is all about being the go-to expert in Content Load and Optimisation within the travel industry. Your impact will be felt as you provide essential support and consultancy to various teams, ensuring that operations run smoothly and efficiently. The team thrives on collaboration, continuous learning, and innovation, making it a dynamic environment where your contributions truly matter.

Meet the team

About the company

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You'll be responsible for

📞

Handling third level support escalations

Managing escalations through various channels, ensuring issues are fully understood and documented.
🔍

Proactively identifying trends

Recognising trends and opportunities to simplify or streamline operational processes.
🤝

Engaging with stakeholders

Collaborating with stakeholders to communicate business risks and opportunities effectively.

Key criteria

✈️

Travel industry experience

Minimum of 5+ years in the travel industry.

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🖥️

GDS systems knowledge

Experience working with GDS systems, including ticketing.

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📈

Leadership experience

1-2 years of demonstrated leadership experience in relevant settings.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
Travel industry experience
Minimum of 5+ years in the travel industry.

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GDS systems knowledge
Experience working with GDS systems, including ticketing.

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Leadership experience
1-2 years of demonstrated leadership experience in relevant settings.

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Content load expertise
Proven experience in content load and air distribution processes.

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Process design skills
Experience in process design and implementation roles.

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