icare NSW1 follower13 jobs

Case Management Specialist

Mid levelFull-timeHybridGosford NSW 2250, AustraliaPosted 3 days agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

The Case Management Specialist job at icare is all about managing a diverse portfolio of claims while ensuring compliance and fostering strong relationships. This role plays a crucial part in improving icare’s claims processes and providing exceptional care to the people served. The team thrives in a hybrid working environment, valuing collaboration and continuous improvement.

You'll be responsible for

📋

Managing claims

Taking ownership of a varied portfolio of claims, providing relevant advice and support throughout the claims process.
📞

Communicating with stakeholders

Providing strategic communication to stakeholders, ensuring clarity and accuracy in claims information.
🔍

Conducting quality assurance

Keeping up to date with relevant legislation and conducting regular quality assurance reviews of claims activities.

Key criteria

📂

Claims management experience

Proven experience managing a portfolio of complex claims.

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🗣️

Stakeholder communication skills

Demonstrated ability to communicate effectively with diverse stakeholders.

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📜

Knowledge of legislation

Understanding of relevant legislation and injury management policies.

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View more

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4 criteria for this job
Claims management experience
Proven experience managing a portfolio of complex claims.

View

Stakeholder communication skills
Demonstrated ability to communicate effectively with diverse stakeholders.

View

Knowledge of legislation
Understanding of relevant legislation and injury management policies.

View

Quality assurance background
Experience conducting quality assurance reviews of claims activities.

View

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