Acenda8 jobs

Advanced Case Management Consultant

Mid levelFull-timeHybridBrisbane QLD, AustraliaMelbourne VIC, AustraliaNew South Wales, AustraliaPosted 3 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Advanced Case Management Consultant at Acenda Group plays a crucial role in managing complex, high-risk claims that directly impact the lives of customers and their families. This position offers an exciting opportunity to work collaboratively with legal and technical experts, ensuring fair and balanced claim outcomes. The team thrives on inclusivity and dynamic growth, making it a perfect fit for those who are motivated by purpose and change.

You'll be responsible for

📂

Managing claims

Managing an end-to-end portfolio of complex and high-risk claims, applying fraud and moral hazard indicators and assessment frameworks.
📊

Analyzing claims

Analyzing claim information, identifying inconsistencies and assessing behavioral indicators and potential risks.
🤝

Building relationships

Building strong relationships with customers, advisers and key stakeholders.

Key criteria

📄

Insurance claims management experience

Proven experience managing complex and high-risk insurance claims.

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🔍

Analytical skills

Demonstrated ability to analyse information and identify risks effectively.

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✍️

Strong documentation skills

Experience preparing comprehensive and legally defensible case documentation.

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Meet the team

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5 criteria for this job
Insurance claims management experience
Proven experience managing complex and high-risk insurance claims.

View

Analytical skills
Demonstrated ability to analyse information and identify risks effectively.

View

Strong documentation skills
Experience preparing comprehensive and legally defensible case documentation.

View

Stakeholder relationship management
Experience working professionally with customers and key stakeholders.

View

Compliance and risk management knowledge
Understanding of compliance and risk management in regulated environments.

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