Case Management Specialist
About the job
This job is about managing a WorkCover claims portfolio and ensuring fair outcomes for injured staff at the University of Melbourne. The impact of this role is significant, as it shapes safe and sustainable return-to-work outcomes while collaborating with various departments. The team values collaboration, evidence-based practice, and continuous improvement, creating a supportive environment for professional growth.
You'll be responsible for
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Managing WorkCover claims portfolio
Overseeing a dedicated WorkCover claims portfolio to ensure fair, timely, and sustainable outcomes for injured staff.🏥
Coordinating return-to-work plans
Developing and implementing injury management and return-to-work plans, engaging internal and external stakeholders as needed.🔧
Refining claims systems
Helping to improve claims systems and reporting to enhance outcomes across the University.Key criteria
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Return to Work Coordinator certificate
Valid certification demonstrating expertise in return-to-work processes.View
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3+ years in workers' compensation
Proven experience managing complex workers' compensation claims.View
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Knowledge of workplace injury legislation
Detailed understanding of laws governing workplace injuries and entitlements.View
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