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Injury Management Specialist

Mid levelFull-timeHybridStirling, WA, AustraliaPosted 2 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

This job is about being an Injury Management Advisor with WorkFocus Australia, where you will make a real difference in people’s lives by helping clients regain their independence. Your impact will be felt as you support clients in their return to work journey, while also enjoying a supportive environment that champions your professional development. The team values collaboration and flexibility, allowing you to thrive in your career while making a positive impact.

You'll be responsible for

🏢

Providing return to work services

Assist injured clients and their employers with safe and sustainable return to work outcomes.
📊

Maintaining quality across customer SLAs

Ensure compliance with return-to-work rates, costs, and durations as per service level agreements.
🔗

Liaising with various stakeholders

Communicate effectively with clients, insurers, medical practitioners, and employers to achieve appropriate outcomes for all parties.

Key criteria

🎓

Accredited degree in health

Australian recognised degree in Exercise Physiology, Osteopathy, Occupational Therapy, or Physiotherapy.

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🗣️

Exceptional communication skills

Demonstrated verbal and written communication skills for effective client interaction.

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🚗

Current driver's licence

Valid driver's licence required for travel to client locations.

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5 criteria for this job
Accredited degree in health
Australian recognised degree in Exercise Physiology, Osteopathy, Occupational Therapy, or Physiotherapy.

View

Exceptional communication skills
Demonstrated verbal and written communication skills for effective client interaction.

View

Current driver's licence
Valid driver's licence required for travel to client locations.

View

Customer service focus
Proven experience delivering high-quality customer service in health settings.

View

Experience in injury management
Demonstrated experience managing return-to-work services and rehabilitation.

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