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Injury Management Specialist

Mid levelFull-timeHybridMelbourne VIC, AustraliaPosted 2 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

This job is about being an Injury Management Specialist at WorkFocus Australia, where you will help clients regain their independence and achieve their goals. Your impact will be significant as you manage relationships with key customers and deliver essential services. The team values professional development and offers a supportive environment to help you succeed.

You'll be responsible for

🔄

Providing return to work services

Assist injured clients and their employers with safe and sustainable return to work outcomes.
📊

Maintaining quality across customer SLAs

Ensure compliance with return-to-work rates, costs, and durations as per service level agreements.
📝

Conducting assessments

Undertake worksite, functional, ergonomic, equipment, and home assessments to identify barriers to return to work.

Key criteria

🎓

Relevant degree qualification

Australian recognised degree in Exercise Physiology, Osteopathy, Occupational Therapy, or Physiotherapy.

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🛣️

Current driver's licence

Valid driver's licence with a clean driving record for travel.

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💬

Strong communication skills

Demonstrated verbal and written communication skills for effective client interaction.

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5 criteria for this job
Relevant degree qualification
Australian recognised degree in Exercise Physiology, Osteopathy, Occupational Therapy, or Physiotherapy.

View

Current driver's licence
Valid driver's licence with a clean driving record for travel.

View

Strong communication skills
Demonstrated verbal and written communication skills for effective client interaction.

View

Customer service experience
Proven experience delivering high-quality customer service in a professional setting.

View

Time management skills
Ability to manage time effectively and meet deadlines consistently.

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