Zurich Insurance14 jobs

Case Manager

JuniorMid levelFull-timeHybridMelbourne VIC, AustraliaPosted 5 months agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

The Case Manager position at Zurich offers an exciting opportunity to join a dynamic team in Melbourne. This job is all about driving positive impact and contributing to a brighter future for customers and communities. The team thrives in a supportive culture that values growth, innovation, and well-being, making it a fantastic place to develop your career.

You'll be responsible for

📊

Tracking new business submissions

You will take charge of tracking new business submissions, ensuring a smooth process from start to finish.
⏱️

Monitoring completions

Monitoring completions is key to driving faster turnaround times and ensuring customer satisfaction.
📞

Managing workflows and enquiries

You will confidently manage workflows, system processing, correspondence, and phone enquiries to provide exceptional service.

Key criteria

📞

Exceptional customer service skills

Demonstrated experience providing outstanding customer support in various settings.

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💻

Proficiency in Microsoft Office

Strong skills in Excel, Word, and related software for effective task management.

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🗣️

Strong communication skills

Ability to engage stakeholders clearly and effectively across various channels.

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View more

Meet the team

About the company

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A meaningful career starts with a match

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5 criteria for this job
Exceptional customer service skills
Demonstrated experience providing outstanding customer support in various settings.

View

Proficiency in Microsoft Office
Strong skills in Excel, Word, and related software for effective task management.

View

Strong communication skills
Ability to engage stakeholders clearly and effectively across various channels.

View

Attention to detail
Proven capability to manage workflows with high accuracy and thoroughness.

View

Agile prioritisation skills
Experience effectively managing tasks in a fast-paced, dynamic environment.

View

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