Case Manager
About the job
The Case Manager position at Zurich offers an exciting opportunity to join a dynamic team in Melbourne. This job is all about driving positive impact and contributing to a brighter future for customers and communities. The team thrives in a supportive culture that values growth, innovation, and well-being, making it a fantastic place to develop your career.
You'll be responsible for
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Tracking new business submissions
You will take charge of tracking new business submissions, ensuring a smooth process from start to finish.⏱️
Monitoring completions
Monitoring completions is key to driving faster turnaround times and ensuring customer satisfaction.📞
Managing workflows and enquiries
You will confidently manage workflows, system processing, correspondence, and phone enquiries to provide exceptional service.Key criteria
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Exceptional customer service skills
Demonstrated experience providing outstanding customer support in various settings.View
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Proficiency in Microsoft Office
Strong skills in Excel, Word, and related software for effective task management.View
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Strong communication skills
Ability to engage stakeholders clearly and effectively across various channels.View
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