About the job
Join a dynamic team as a Case Manager in Canberra, where you will take ownership of personal injury claims and make a real impact on individuals' lives. This job is all about championing customer outcomes and navigating a fast-paced environment with confidence and precision. The team values collaboration, resilience, and a commitment to supporting each other in achieving success.
You'll be responsible for
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Championing customer outcomes
Taking proactive steps to ensure the best outcomes for customers through assertive case management.đ¤
Building relationships
Creating and maintaining strong connections with customers to guide them through their recovery process.đ
Owning the claims process
Managing the end-to-end claims process while collaborating with leaders for guidance and support.Key criteria
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Experience in case management
Proven experience managing complex claims in a fast-paced environment.View
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Strong stakeholder management skills
Demonstrated ability to build relationships with clients and external partners.View
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Analytical and critical thinking skills
Experience applying strategic thinking to develop effective solutions.View
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