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Case Manager

Mid levelFull-timeHybridParramatta NSW 2150, AustraliaProfessional servicesCustomer service and supportPosted 4 days agoVerified 5 days ago
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About the job

This job is about joining QBE as a Case Manager in the Workers’ Compensation Nominal Insurer team. You will play a crucial role in managing claims, ensuring a high-quality experience for injured workers, and collaborating with various stakeholders to support their return to work. The team values a supportive environment that encourages collaboration and continuous improvement.

You'll be responsible for

📂

Managing a portfolio of claims

Overseeing a portfolio of workers’ compensation claims within the Nominal Insurer scheme, ensuring timely, compliant, and effective outcomes.
📜

Applying knowledge of legislation

Utilizing knowledge of workers’ compensation legislation to assess liability and coordinate treatment for injured workers.
🤝

Collaborating with stakeholders

Working closely with employers, injured workers, and service providers to drive proactive claims management.

Key criteria

📄

Workers' compensation claims management experience

Proven experience managing workers' compensation claims portfolios.

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📚

Knowledge of legislation

Demonstrated understanding of workers' compensation legislation and guidelines.

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🤝

Strong relationship-building skills

Experience collaborating with employers and service providers effectively.

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Meet the team

About the company

View your fit

5 criteria for this job
Workers' compensation claims management experience
Proven experience managing workers' compensation claims portfolios.

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Knowledge of legislation
Demonstrated understanding of workers' compensation legislation and guidelines.

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Strong relationship-building skills
Experience collaborating with employers and service providers effectively.

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Organisational and time management skills
Proven ability to manage competing priorities in fast-paced environments.

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Resilience in high-pressure situations
Demonstrated sound judgement in managing complex claims scenarios.

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