The Salvation Army Australia16 followers147 jobs

Case Manager

Mid levelFull-timeOfficeRedcliffe QLD, AustraliaPosted 1 week agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Case Manager – Homelessness at The Salvation Army plays a crucial role in supporting individuals and families facing homelessness. By providing both phone-based and face-to-face intervention, this job helps clients achieve housing stability and improve their quality of life. The team values collaboration and a person-centered approach, ensuring that every individual receives the support they need to thrive.

Meet the team

About the company

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You'll be responsible for

📞

Conducting client intake and assessment

Respond promptly to phone calls and emails, providing interim responses and assessments that identify needs, risks, and vulnerabilities.
🏢

Engaging with walk-in clients

Conduct assessments and provide appropriate referrals to onsite walk-ins.
📋

Delivering case management

Provide case management in line with The Salvation Army's models and practice standards.

Key criteria

📚

Tertiary qualification in community services

Degree-level qualification in Community Services or Social Work required.

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🤝

Demonstrated case management experience

Proven experience in client assessment and case management.

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📝

Valid Working with Children Check

Current check required for child-facing responsibilities.

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A meaningful career starts with a match

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4 criteria for this job
Tertiary qualification in community services
Degree-level qualification in Community Services or Social Work required.

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Demonstrated case management experience
Proven experience in client assessment and case management.

View

Valid Working with Children Check
Current check required for child-facing responsibilities.

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Current Driver’s Licence
Valid licence necessary for client transport and outreach.

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