QBE5 followers23 jobs

Case Manager

Mid levelFull-timeHybridHobart TAS 7000, AustraliaPosted 4 days agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

This job is about joining the Workers’ Compensation team as a Case Manager in Hobart, Tasmania. You will play a vital role in delivering exceptional customer experiences by managing the end-to-end claims process, ensuring a smooth return to work for injured individuals. The team values collaboration and a customer-centric approach, creating an environment where everyone can thrive.

Meet the team

About the company

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You'll be responsible for

🗺️

Guiding customers

Acting as the key point of contact for stakeholders, including injured workers and their employers, to support their return-to-work journey.
✅

Ensuring compliance

Adhering to set timeframes and compliance measures with all legislative codes and company policies.
🔄

Conducting reviews

Planning, developing, and executing claim strategies through timely case reviews and onsite visits.

Key criteria

📋

Case management experience

Proven experience managing end-to-end claims processes.

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🗣️

Strong communication skills

Demonstrated written and verbal communication abilities.

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⏳

Time management skills

Experience managing multiple cases in high-pressure environments.

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View more

A meaningful career starts with a match

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4 criteria for this job
Case management experience
Proven experience managing end-to-end claims processes.

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Strong communication skills
Demonstrated written and verbal communication abilities.

View

Time management skills
Experience managing multiple cases in high-pressure environments.

View

Customer-centric approach
Proven ability to optimize outcomes for customers.

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