Case Manager - Legal, Compliance & Governance
About the job
This job is about managing complex staff and student complaints and misconduct matters with integrity and fairness. The impact of this role is significant, as it upholds the organisational integrity and fosters a respectful culture. The team values collaboration, clear communication, and a commitment to ethical standards.
You'll be responsible for
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Managing complaints and misconduct matters
Manage complex staff and student complaint and misconduct matters with integrity, fairness and sound judgement.🕵️♂️
Leading investigations
Lead complex and multi-layered investigations, including planning, interviewing, and providing impartial recommendations.🤝
Building relationships
Build effective relationships across the University and with external agencies, ensuring clear communication and confidentiality.Key criteria
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Relevant qualification or extensive experience
Possess a qualification in a relevant discipline or extensive case management experience.View
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Experience in managing complex cases
Demonstrated experience managing high-volume, complex cases with competing deadlines.View
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Strong analytical skills
Ability to interpret legislation, policy, and regulatory frameworks.View
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