CCLHD - Administration Officer - Level 2 - Patient Services
About the job
This job is about joining the Patient Services Team at Wyong Hospital as a Casual Patient Services Administration Officer. You will play a vital role in supporting patient care by providing high-level administrative and customer service support. The team values flexibility and collaboration, creating an environment where everyone can thrive and contribute to outstanding healthcare.
You'll be responsible for
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Providing customer service
Providing frontline customer service as the first point of contact for patients, visitors and enquiries, ensuring information is delivered in a responsive and professional manner.🗂️
Delivering administrative support
Delivering essential administrative support including phone management, data entry, scanning, filing and maintaining accurate patient management records.🤝
Collaborating with teams
Collaborating with clinicians, departments and staff across the hospital, contributing to team effectiveness and supporting training where required.Key criteria
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Organisational and administrative skills
Experience managing competing priorities in busy environments.View
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Customer service and communication skills
Proven ability to engage professionally with patients and staff.View
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Computer systems proficiency
Demonstrated experience using various computer systems effectively.View
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