CCLHD - Administration Support Officer Level 2 - Health Information Services - Gosford & Wyong Hospital
About the job
This job is about providing essential administrative support within the Health Information Services team at Gosford or Wyong Hospitals. Your contributions will ensure that patient information is managed accurately and confidentially, directly impacting the quality of care provided to the community. The team thrives on collaboration and efficiency, working together to maintain smooth hospital operations.
You'll be responsible for
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Coordinating administrative systems
Coordinating ward and unit administrative systems and procedures to support efficient office operations and smooth service delivery.📂
Managing medical records
Managing medical record processes including collecting discharged records, retrieving files for inpatient and outpatient services, and performing high-volume scanning with quality checks to ensure accuracy and data integrity.📞
Providing customer service
Providing responsive customer service by handling enquiries, processing patient information requests, and following up outstanding records required for coding.Key criteria
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Strong organisational skills
Ability to manage competing priorities and meet deadlines in a busy environment.View
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Attention to detail
Commitment to maintaining accuracy in managing and processing medical records.View
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Customer service experience
Well-developed skills in responding to enquiries professionally and effectively.View
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