As an Administration Officer in the Sustaining NSW Families (SNF Plus) team, you will play a vital role in supporting families through essential administrative and customer service tasks. This opportunity allows you to contribute to a multi-disciplinary team dedicated to effective service delivery. The team values collaboration and is committed to creating an inclusive and supportive work environment.
You'll be responsible for
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Providing administrative support
Delivering day-to-day administrative support to assist staff and maintain efficient team operations.📊
Coordinating office systems
Managing office systems, procedures, and information flow in line with policies and standards.📞
Delivering customer service
Responding to enquiries and providing high-quality customer service to families and staff.Skills you'll need
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Organisational skills
Strong organisational skills to manage workloads and support team operations effectively.💬
Communication skills
Excellent communication skills to interact with team members and families, ensuring clear information flow.🤝
Customer service experience
Demonstrated experience in providing high-quality customer service in a professional environment.View more