Queensland Government44 followers426 jobs

Change Manager

Mid levelFull-timeHybridBrisbane QLD, AustraliaPosted 5 months agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

The Change Manager job within the Digital Customer team at the Department of Customer Services is all about leading and managing organisational change to enhance service delivery for the Queensland public. This role is crucial in ensuring that change management strategies are effectively implemented, fostering a culture of commitment and understanding among stakeholders. The team thrives on collaboration, working closely with various leaders and experts to align change initiatives with organisational goals, while also ensuring that communication and engagement are at the forefront of every strategy.

You'll be responsible for

🔄

Developing and managing change management activities

Lead and manage organisational change management and communication activities in consultation with key stakeholders, ensuring alignment with organisational strategy.
💡

Providing strategic advice

Offer strategic and tactical advice to Smart Service leaders on organisational change management, embedding necessary elements in plans and policies.
📊

Monitoring and reporting on change effectiveness

Evaluate and report on the effectiveness of change management plans to ensure desired outcomes are achieved.

Key criteria

📊

Organisational change management experience

Demonstrated experience leading change management initiatives and activities.

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🗣️

Stakeholder engagement skills

Proven ability to consult and communicate with diverse stakeholders.

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📈

Change impact assessment expertise

Experience conducting assessments to evaluate organisational change readiness.

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Meet the team

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5 criteria for this job
Organisational change management experience
Demonstrated experience leading change management initiatives and activities.

View

Stakeholder engagement skills
Proven ability to consult and communicate with diverse stakeholders.

View

Change impact assessment expertise
Experience conducting assessments to evaluate organisational change readiness.

View

Project management collaboration
Experience working closely with project managers on change initiatives.

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Risk management strategies
Proven capability in identifying and managing change-related risks.

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