Claims Advisor
Think you're a good fit?See what the hiring team are looking for
About the job
As a Claims Advisor, you will play a crucial role in supporting individuals during challenging times. Your work will involve collaborating with legal experts and medical professionals to ensure fair and timely outcomes for those in need. The team values compassion, clear communication, and a commitment to excellence, creating a supportive environment where everyone can thrive.
You'll be responsible for
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Managing a portfolio of claims
Overseeing claims from lodgement to resolution, ensuring all processes are followed.🩺
Assessing claims for treatment and rehabilitation needs
Evaluating claims to determine appropriate support and services required.🌟
Providing excellent customer service
Delivering high-quality service to internal and external stakeholders throughout the claims process.Key criteria
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CTP claims experience
Experience managing CTP claims from lodgement to resolution.View
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Negotiation skills
Proven ability to negotiate settlements and manage sensitive conversations.View
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Time management skills
Exceptional organisation and prioritisation abilities in a high-volume environment.View
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