Claims Advisor
About the job
The SA CTP Claims Advisor position at AAMI is all about helping South Australians navigate personal injury claims with empathy and expertise. This job is crucial for ensuring fair outcomes for individuals during challenging times. The team values collaboration, proactive problem-solving, and a commitment to customer care, making it a supportive and dynamic environment.
You'll be responsible for
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Managing claims end-to-end
Overseeing claims from lodgement to resolution, balancing customer care with compliant decision-making.🤝
Negotiating outcomes
Engaging with claimants, solicitors, and service providers to negotiate fair and timely outcomes.👥
Collaborating with specialists
Working with specialists in various fields to develop strong strategies for claims management.Key criteria
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Experience in personal injury claims
Demonstrated experience managing CTP or similar claims.View
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Strong communication and negotiation skills
Ability to negotiate outcomes while maintaining empathy.View
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Analytical thinking and detail management
Proven ability to prioritize and manage competing deadlines.View
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