TAL Australia4 followers46 jobs

Claims Consultant, Group Claims - AusSuper

Mid levelFull-timeOfficeMelbourne VIC, AustraliaProfessional servicesCustomer service and supportPosted 1 week ago
Pending fitX of Y criteria met

About the job

As a Claims Consultant at TAL, you will embark on a rewarding journey managing life insurance claims from start to finish. This job is crucial in providing a seamless experience for customers, ensuring they receive the support and financial security they deserve. The team thrives on collaboration, flexibility, and inclusivity, creating an environment where everyone can grow and contribute to reimagining insurance.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Hatch Placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2025 Hatch
  • Privacy
  • Terms
Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📋

Managing life insurance claims

Overseeing life insurance claims from start to finish, ensuring a seamless experience for customers.
🌟

Providing exceptional customer service

Delivering best-in-class service to customers and clients, managing expectations and communication effectively.
🤝

Engaging with external specialists

Collaborating with external treating doctors and rehabilitation consultants to deliver timely outcomes.

Key criteria

📋

Life insurance claims management experience

Experience managing TPD and IP claims within Group policy.

View

🔍

Analytical and problem-solving skills

Strong ability to assess and analyze claims effectively.

View

🗣️

Excellent communication skills

Demonstrated empathy and clarity in customer interactions.

View

View more

View your fit

5 criteria for this job
Life insurance claims management experience
Experience managing TPD and IP claims within Group policy.

View

Analytical and problem-solving skills
Strong ability to assess and analyze claims effectively.

View

Excellent communication skills
Demonstrated empathy and clarity in customer interactions.

View

Time-management skills
Proven ability to manage multiple claims efficiently.

View

Understanding of injuries and treatments
Solid knowledge of medical conditions and rehabilitation processes.

View

A meaningful career starts with a match

Similar jobs

View all
Steadfast Group Limited
Steadfast Group Limited
Claims ConsultantSydney, NSW · Full-time
The Property Claims Consultant position at Steadfast Group offers an exciting opportunity to manage a diverse portfolio of property claims while working closely with brokers, assessors, and customers. This role is crucial in delivering outstanding service and ensuring high-quality outcomes in a collaborative and fast-paced environment. Steadfast values autonomy, problem-solving, and proactive case management, making it a great fit for those who thrive in dynamic settings.
TAL Australia
TAL Australia
Claims Consultant, Group Claims - CBUSMelbourne, VIC · Full-time
The Complex Claims Consultant job is a fantastic opportunity to join TAL’s Cbus portfolio team, where you will manage high-value, underwritten TPD claims. This position is crucial in delivering quality outcomes for members while navigating complex arrangements. The team thrives in a flexible and supportive environment, encouraging collaboration and professional growth.
TAL Australia
TAL Australia
Claims Consultant - Group Multi ClaimsMelbourne, VIC · Full-time
The Claims Consultant job at TAL is all about making a difference in the lives of Australians during their toughest moments. By managing a portfolio of life insurance claims with empathy and care, you will play a crucial role in providing financial security and support to customers. The team thrives on collaboration, flexibility, and inclusivity, ensuring that everyone feels valued and inspired to contribute to a progressive, digitally enabled insurance experience.
Marsh McLennan
Marsh McLennan
Liability Claims ConsultantBrisbane, QLD · Full-time
Join Marsh as a Liability Claims Consultant in the vibrant Brisbane – Newstead office! This exciting opportunity involves managing public liability and professional indemnity claims from start to finish, ensuring effective communication with clients and stakeholders. The team thrives in a hybrid work environment, fostering collaboration and support while delivering exceptional service.