TAL Australia5 followers34 jobs

Claims Consultant - Retail Income Protection Claims

JuniorMid levelFull-timeOfficeSydney NSW, AustraliaProfessional servicesPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The Claims Consultant job is all about making a real difference in people's lives by helping them navigate their claims when they need it most. This role combines analytical challenges with a deep sense of purpose, ensuring that over 5 million Australians receive the support they deserve. The team thrives in a collaborative and supportive environment, where personal growth and well-being are prioritized.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📄

Reviewing insurance policies

Carefully examining insurance documents and supporting materials to ensure compliance and accuracy.
⚖️

Assessing claims

Evaluating medical, financial, and personal information to determine the validity of claims.
✅

Making fair decisions

Applying policy terms and guidelines to make clear and just decisions regarding claims outcomes.

Key criteria

📊

Analytical skills

Experience interpreting complex information and making informed decisions.

View

📜

Policy interpretation

Demonstrated ability to review and apply insurance policies.

View

🤝

Empathy and communication

Proven skills in communicating clearly and professionally with clients.

View

View more

A meaningful career starts with a match

View your fit

5 criteria for this job
Analytical skills
Experience interpreting complex information and making informed decisions.

View

Policy interpretation
Demonstrated ability to review and apply insurance policies.

View

Empathy and communication
Proven skills in communicating clearly and professionally with clients.

View

Attention to detail
Strong capability in reviewing detailed documentation accurately.

View

Accountability and ethics
Commitment to fairness and doing the right thing in assessments.

View

Similar jobs

View all
EML Group
EML Group
Claims ConsultantTweed Heads, NSW · Full-time
This job at EML is all about making a positive impact on people's lives through effective claims management. As part of a diverse team in Tweed Heads, you will support injured workers on their journey to recovery and return to work. The team values collaboration and offers a supportive environment where everyone can thrive.
Marsh McLennan
Marsh McLennan
Claims Consultant (Workers Compensation)Brisbane, QLD · Full-time
Join the Local Government Workcare (LGW) Team at JLT Risk Solutions Pty Ltd, a part of Marsh McLennan, in Brisbane. This exciting job focuses on managing statutory workers’ compensation claims while contributing to the effective operation of Claims Management Services. The team thrives on collaboration, support, and a culture of diversity and inclusion, ensuring everyone feels valued and empowered to grow.
Chubb
Chubb
Service & Claims ConsultantNorth Sydney, NSW · Full-time
This job is about enhancing customer experiences for American Express, Macquarie, Bendigo Adelaide, and Investec customers by delivering exceptional service. The impact of this job is significant, as it involves managing customer enquiries and claims with professionalism and care. The team values collaboration, continuous improvement, and a commitment to providing outstanding service.
TAL Australia
TAL Australia
Claims Consultant, Group Claims - CBUSMelbourne, VIC · Full-time
The Complex Claims Consultant job at TAL is an exciting opportunity to manage high-value, underwritten TPD claims within a supportive and flexible environment. This role is crucial in delivering quality outcomes for members while navigating complex insurance arrangements. Join a passionate team that values collaboration, inclusivity, and personal growth.