Claims Performance Specialist
About the job
The Claims Performance Specialist is a vital part of the Self-insurance Claims Performance team, dedicated to enhancing the sustainability and oversight of the self-insurance model. This job offers an exciting opportunity to drive improvements in the performance of self-insurer employers in Victoria, all within an autonomous and collaborative environment. Team members thrive on building strong relationships and sharing knowledge to achieve common goals.
You'll be responsible for
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Leading claims management audits
Taking charge of coordinating regulatory audits and quality decision-making audits of self-insurers to ensure compliance and performance improvement.📊
Coordinating audit processes
Working closely with self-insurer stakeholders to communicate effectively and provide accurate documentation throughout the audit process.📈
Analyzing audit results
Undertaking analysis of audit results and collaborating within the branch to enhance knowledge sharing and identify trends or risks.Key criteria
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Technical expertise in Victorian workers’ compensation legislation
Proven knowledge of legislation governing WorkSafe for effective auditing.View
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Experience in audit analysis and reporting
Demonstrated ability to develop clear and concise audit reports.View
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Strong facilitation and negotiation skills
Ability to engage and build relationships with diverse stakeholders.View
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