CLAIMS SPECIALIST (NSW, VIC, QLD, & SA)
About the job
The Claims Specialist job is all about ensuring a seamless claims experience for clients in the building and construction industry. This position plays a crucial role in managing the front-end claims process, providing visibility of claim progression, and maintaining exceptional communication throughout. The team thrives on collaboration and is passionate about delivering service excellence.
You'll be responsible for
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Managing claims
Manage and drive front-end building insurance claims, from lodgement through to handover.🏆
Delivering service excellence
Deliver consistent service excellence to clients and partners while meeting agreed KPIs and service levels.🤗
Building relationships
Build and maintain strong client relationships while ensuring clear, proactive communication across the full claim lifecycle.Key criteria
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Direct claims management experience
Demonstrated experience managing building insurance claims.View
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Strong stakeholder relationship skills
Proven ability to build and maintain client relationships.View
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KPI-driven performance
Experience working in fast-paced, KPI-focused environments.View
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