About the job
The Client Delivery Executive – Government is a senior leadership job focused on delivery assurance, governance, and commercial accountability. This position plays a crucial role in leading service excellence across critical government services, ensuring that services are delivered in line with contractual commitments and client expectations. Collaboration with service line leaders and a strong focus on financial performance are key aspects of how the team operates.
You'll be responsible for
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Leading service delivery
Providing end-to-end delivery leadership across multiple service lines, ensuring consistent, high-quality service outcomes through effective service assurance and performance oversight.📋
Establishing governance
Leading disciplined account-level governance, ensuring clear accountability and proactive risk management.📈
Managing financial performance
Owning delivery-side financial performance for the account, partnering with commercial leaders to protect margin and maintain cost discipline.Key criteria
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Senior service delivery experience
Proven experience in senior delivery leadership within government or managed services.View
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IT service delivery knowledge
Strong understanding of IT service delivery and ITSM practices.View
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Influential leadership skills
Demonstrated success leading through influence in complex environments.View
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