Accenture
Client Development Manager - Digital
About the job
The Client Development Manager - Digital is all about elevating the client experience across digital and omnichannel touchpoints. This job plays a crucial role in delivering personalized, high-touch engagement, nurturing long-term relationships, and ensuring seamless execution of client initiatives. The team thrives on collaboration, continuous improvement, and a commitment to excellence in service.
You'll be responsible for
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Executing client loyalty initiatives
Driving retention, repeat purchases, and lifetime value through global client loyalty initiatives.🚀
Managing client journeys
Strengthening emotional brand connections by managing personalized client journeys.🔍
Monitoring service delivery
Analyzing client feedback and performance metrics to enhance the client experience continuously.What we're looking for
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Client management experience
Demonstrated experience managing client relationships effectively.View fit
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Omnichannel retail experience
Experience in a retail environment that integrates multiple channels.View fit
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Commercial mindset
Understanding of revenue generation and business strategies.View fit
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