Client Manager (12-month fixed term)
About the job
The Client Manager job is all about building and nurturing strong client relationships while delivering exceptional ticketing services. This position plays a crucial role in ensuring clients receive optimum benefits from Ticketmaster technology and marketing initiatives. The Support and Operations team thrives on collaboration and communication, working together to create outstanding experiences for clients.
You'll be responsible for
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Overseeing client management
Direct responsibility for managing a specific client base to develop and maintain excellent client relationships while ensuring all contractual obligations are understood and achieved.🎟️
Planning ticketing strategies
Plan and deploy ticketing strategies for future events, including revised reporting opportunities, ensuring client needs are met.🤝
Collaborating with internal departments
Work closely with internal departments to keep them informed about upcoming events and services committed to clients, ensuring all client deadlines are achieved.Key criteria
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Strong communication skills
Demonstrated ability to communicate clearly with clients and teams.View
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Analytical skills
Proven experience in researching industry developments and trends.View
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IT literacy
Familiarity with Windows Office Suite and various ticketing systems.View
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