Perpetual Limited
Client Service Officer, Gosford
JuniorContractOfficeGosford NSW 2250, AustraliaAdministrationCustomer service and supportPeople and culturePosted 5 days ago
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About the job
The Client Service Officer position at Aware Super is an exciting opportunity to be the face of the organization for members and clients. This role is crucial in providing exceptional service and administrative support, contributing to the overall mission of helping Australians live their best lives in retirement. The team values flexibility and collaboration, creating a supportive environment where everyone can thrive.
You'll be responsible for
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Providing exceptional client service
Acting as the face of Aware Super, responding to client inquiries and ensuring a positive experience.📋
Completing administrative tasks
Ensuring daily administration and data entry tasks are completed accurately and on time.📅
Supporting Financial Planners
Assisting with Record of Advice (ROAs) and managing client appointment diaries.Skills you'll need
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Excellent communication skills
Ability to communicate effectively with clients and team members, both verbally and in writing.🔍
Strong attention to detail
Commitment to ensuring accuracy in administration and data entry tasks.💡
Proactive and solution-focused approach
Ability to identify client needs and provide effective solutions while managing risks.View more
