Client Service Specialist (Hearing Health) - Bellerive
About the job
As a Client Service Specialist at Hearing Australia, you will have the incredible opportunity to support and empower clients from all walks of life. Your work will directly impact the lives of children and adults who rely on hearing care services. The team values collaboration and a client-centered approach, creating a warm and welcoming environment where everyone can thrive.
You'll be responsible for
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Greeting clients
You’ll greet clients and attend to all counter and telephone enquiries, ensuring a warm welcome and efficient service🗂️
Administrative duties
You’ll cover reception and undertake general administration duties, including booking client appointments, processing claims, and data entry🔧
Assisting clinicians
You’ll assist clinicians with the provision of clinical services by proactively identifying client needs and demonstrating the use of hearing aidsKey criteria
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Client service experience
Demonstrated experience in providing exceptional client support.View
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Intermediate computer literacy
Proven ability to use computer systems and mobile technology.View
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Problem-solving skills
Experience proactively addressing and resolving client issues.View
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