Urgent Care Client Services Officer
About the job
The Urgent Care Services Officer job is all about providing high-quality administrative and customer service in a vibrant urgent care setting. This role is crucial for assisting patients with non-life-threatening injuries or illnesses, supporting clinicians, and ensuring the clinic runs smoothly in a welcoming environment. The team values diversity and inclusiveness, creating a supportive atmosphere where everyone can thrive.
You'll be responsible for
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Ensuring efficient patient intake
Ensure smooth, efficient patient intake and registration to create a welcoming environment.🔒
Providing administrative support
Provide admin support and maintain strict confidentiality to uphold patient trust.🔗
Coordinating services
Arrange and coordinate interpreting and translating services to assist diverse patients.What we're looking for
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Experience in urgent care settings
Demonstrated experience in general practice or urgent care environments.View
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Proficiency in Microsoft Office Suite
Experience using Microsoft Office for administrative tasks.View
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Strong interpersonal skills
Ability to build rapport quickly with patients and colleagues.View
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