Findex33 jobs

Client Services Officer

JuniorMid levelFull-timeOfficeBallarat VIC, AustraliaAdministrationCustomer servicePosted 4 weeks agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

This job is about joining a positive and motivated team in the Ballarat office, where you will be the direct contact for clients and contribute to maintaining excellent customer service. Your impact will be felt through various administrative tasks and a strong client-centric focus. The team values collaboration, diversity, and inclusivity, creating a supportive environment with opportunities for career growth.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📞

Answering client phone calls

You will be the direct contact for clients, ensuring excellent customer service.
🗂️

Performing various administration tasks

Including client database maintenance, document management, client invoicing, lodging tax returns, and ATO correspondence.
📬

Managing ad hoc tasks

Such as managing mail and preparation of meeting rooms.

Key criteria

📞

Client-facing experience

Demonstrated experience in customer service or administrative roles.

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🗂️

Administration skills

Proven ability in managing documents and client databases.

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💻

Microsoft Suite proficiency

Experience using Microsoft Suite and Teams or similar tools.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Client-facing experience
Demonstrated experience in customer service or administrative roles.

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Administration skills
Proven ability in managing documents and client databases.

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Microsoft Suite proficiency
Experience using Microsoft Suite and Teams or similar tools.

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Organisational skills
Strong prioritisation skills and adaptability to change.

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Team collaboration
Experience working in diverse and inclusive team environments.

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