Hays Recruitment7 followers2 jobs

Client Services Coordinator

Mid levelJuniorFull-time$60k - $70kOfficeHybridNew South Wales, AustraliaSydney NSW, AustraliaBusiness operationsCustomer service and supportCustomer support operationsAccount managementCustomer successPosted 2 months ago
This is a full-time, 12-month contract with the potential to become permanent
Meet Sandy and the team
View your fit0 of 9 criteria met

About the job

The Client Services Coordinator position at Hays is all about manage key customer relationships, focusing on long-term value creation, strategic alignment, and partnership development.

You'll be responsible for

🤝

Managing key customer relationships

Focusing on long-term value creation, strategic alignment, and partnership development.
📈

Leading service review meetings

Ensuring alignment with contracted terms and SLAs, using storytelling techniques to present insights and recommendations.
👩‍🏫

Supporting internal teams

Providing operational enablement, training, and upskilling to enhance team performance.

Skills you'll need

🗣️

Exceptional communication skills

Ability to influence and manage complex stakeholders through verbal and written communication.
📅

Strong organisational skills

Ability to prioritise competing tasks and meet deadlines effectively.
💼

Commercial mindset

Focus on growth and strategic outcomes in client relationships.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Client relationship management experience
Demonstrated experience managing strategic client relationships effectively.

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Data analysis skills
Proven ability to analyze data for informed decision-making.

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Exceptional communication skills
Strong verbal and written skills for stakeholder engagement.

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Organizational skills
Experience prioritizing tasks to meet deadlines efficiently.

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Collaborative team player
Adaptability and teamwork in diverse environments.

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