Client Services Coordinator
Mid levelJuniorFull-time$60k - $70kOfficeHybridNew South Wales, AustraliaSydney NSW, AustraliaBusiness operationsCustomer service and supportCustomer support operationsAccount managementPosted 3 months ago
This is a full-time, 12-month contract with the potential to become permanentMeet Sandy and the team
About the job
The Client Services Coordinator position at Hays is all about manage key customer relationships, focusing on long-term value creation, strategic alignment, and partnership development.
You'll be responsible for
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Managing key customer relationships
Focusing on long-term value creation, strategic alignment, and partnership development.📈
Leading service review meetings
Ensuring alignment with contracted terms and SLAs, using storytelling techniques to present insights and recommendations.👩🏫
Supporting internal teams
Providing operational enablement, training, and upskilling to enhance team performance.Key criteria
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Client relationship management experience
Demonstrated experience managing strategic client relationships effectively.View
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Data analysis skills
Proven ability to analyze data for informed decision-making.View
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Exceptional communication skills
Strong verbal and written skills for stakeholder engagement.View
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