Chubb7 jobs

Client Services Coordinator

JuniorFull-timeHybridSydney NSW, AustraliaAdministrationProfessional servicesCustomer servicePosted 6 months agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

Chubb is on the lookout for a Client Service Coordinator who will be the primary contact for brokers and high net worth clients. This job is all about delivering outstanding customer service by managing insurance appraisal bookings and inquiries. The team thrives in a dynamic environment, valuing flexibility and inclusivity, and is committed to supporting each other in providing a seamless client experience.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📞

Responding to client and broker inquiries

Promptly and professionally addressing inquiries via phone and email to ensure client satisfaction.
📅

Scheduling and managing appointments

Coordinating insurance appraisal bookings and maintaining accurate records in CRM/database systems.
❤️

Communicating empathetically

Understanding client needs and delivering tailored solutions to enhance their experience.

Key criteria

🗣️

Excellent verbal and written communication skills

Proven ability to convey information clearly and effectively.

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📅

Strong organizational and time management abilities

Experience managing multiple tasks and priorities efficiently.

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💻

Proficiency with scheduling tools and office software

Demonstrated experience using tools like Outlook and CRM systems.

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A meaningful career starts with a match

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View your fit

5 criteria for this job
Excellent verbal and written communication skills
Proven ability to convey information clearly and effectively.

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Strong organizational and time management abilities
Experience managing multiple tasks and priorities efficiently.

View

Proficiency with scheduling tools and office software
Demonstrated experience using tools like Outlook and CRM systems.

View

Customer service experience
Background in delivering exceptional service to clients.

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Strong conflict resolution and problem-solving skills
Ability to navigate challenging situations with professionalism.

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