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Client Services Coordinator

Mid levelFull-timeHybridMelbourne VIC, AustraliaPosted 1 week agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

This job is about creating an exemplary reception experience while coordinating the Client Services team to deliver outstanding service. The impact of this role is significant, as it ensures the smooth operation of client interactions and events, fostering a collaborative and high-performing environment. The team thrives on excellence, diversity of thought, and a supportive atmosphere that empowers everyone to achieve their ambitions.

You'll be responsible for

🏢

Managing client meeting rooms

Actively manage and allocate appropriate meeting rooms for events using the EMS system.
🔧

Coordinating Client Services operations

Ensure the smooth running of the Client Floor and oversee daily tasks to maintain high service standards.
🤝

Building relationships

Develop and maintain trusted relationships with team members and stakeholders across the firm.

Key criteria

📅

Room booking system experience

Experience managing workflows using EMS or similar systems.

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🎤

AV and technology proficiency

Demonstrated experience with audio-visual equipment and technology.

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🤝

Client service excellence

Proven track record delivering premium service in corporate settings.

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5 criteria for this job
Room booking system experience
Experience managing workflows using EMS or similar systems.

View

AV and technology proficiency
Demonstrated experience with audio-visual equipment and technology.

View

Client service excellence
Proven track record delivering premium service in corporate settings.

View

Microsoft Office proficiency
Proficient in Excel, Word, PowerPoint, and database programs.

View

Events management experience
Hands-on experience coordinating and managing events successfully.

View

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