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Client Services Officer

JuniorMid levelFull-timeOfficeAdelaide SA, AustraliaPosted 3 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

This job is about supporting the day-to-day operations of the Adelaide office at Next Health, ensuring a smooth and professional experience for all stakeholders. The impact of this position is significant as it contributes to the overall efficiency and effectiveness of the team, helping individuals and organisations navigate their health journeys. The team values collaboration, continuous improvement, and a positive, approachable mindset.

You'll be responsible for

🏢

Managing front desk operations

Overseeing the front desk, switchboard, inbox, and visitor experience to ensure a smooth operation.
📅

Coordinating appointments and bookings

Organising appointments, bookings, and documentation for assessments to facilitate timely service delivery.
📂

Maintaining records and compliance

Ensuring accurate records, filing systems, and compliance standards are upheld in daily operations.

Key criteria

📋

Customer-focused administrative experience

Demonstrated experience in a customer service-oriented administrative role.

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🗂️

Strong organisational skills

Proven ability to manage records and filing systems accurately.

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💬

Confident communication skills

Experience liaising with clients and stakeholders effectively.

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5 criteria for this job
Customer-focused administrative experience
Demonstrated experience in a customer service-oriented administrative role.

View

Strong organisational skills
Proven ability to manage records and filing systems accurately.

View

Confident communication skills
Experience liaising with clients and stakeholders effectively.

View

Proficiency in Microsoft Office
Demonstrated skills in using Microsoft Office applications for tasks.

View

Team-oriented mindset
Experience working collaboratively in a team environment.

View