Client Services Officer
About the job
Join a vibrant team dedicated to providing a five-star experience for all staff and visitors. The Client Services team plays a crucial role in ensuring a welcoming environment through various services, including concierge and events. Collaboration and fresh thinking are at the heart of how the team operates, making it an exciting opportunity to contribute to a positive workplace culture.
You'll be responsible for
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Coordinating Client Services facilities
Play a key role in coordinating the Client Services facilities in Sydney, liaising with internal stakeholders and external contractors.🤝
Providing exceptional customer service
Deliver a dynamic and genuine face-to-face customer experience for internal and external clients.⚠️
Monitoring and resolving customer complaints
Monitor customer complaints and provide suitable outcomes, escalating issues when necessary.Key criteria
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Customer service experience
2+ years of experience delivering exceptional customer service.View
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Event coordination skills
Experience coordinating meetings and events effectively.View
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Problem-solving abilities
Demonstrated problem-solving skills with a proactive approach.View
