Greencross Pet Wellness Company3 followers140 jobs

Client Services Representative - CARE

JuniorMid levelPart-timeHybridMelbourne VIC, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The veterinary receptionist job at CARE is an exciting opportunity to be part of a dedicated team in a leading multi-specialist veterinary hospital. This position plays a vital role in delivering exceptional customer service while supporting the health and wellbeing of animals. The team values compassion, teamwork, and a commitment to high standards, creating a welcoming environment for both staff and clients.

Meet the team

About the company

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You'll be responsible for

📞

Delivering customer service

Providing exemplary customer service to clients at the reception desk and over the phone.
🗂️

Managing administrative tasks

Handling various administrative duties and telephone switchboard operations efficiently.
🧼

Maintaining hygiene protocols

Ensuring that hygiene protocols are followed to maintain a clean and safe environment for clients and pets.

Key criteria

📞

Customer service experience

Proven experience in a customer-facing role, ensuring client satisfaction.

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🐾

Veterinary sector background

Demonstrated experience in a veterinary or animal care environment.

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💻

Microsoft Office proficiency

Solid working knowledge of Microsoft Office products for administrative tasks.

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A meaningful career starts with a match

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5 criteria for this job
Customer service experience
Proven experience in a customer-facing role, ensuring client satisfaction.

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Veterinary sector background
Demonstrated experience in a veterinary or animal care environment.

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Microsoft Office proficiency
Solid working knowledge of Microsoft Office products for administrative tasks.

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Strong communication skills
High level of written and verbal communication for client interactions.

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Attention to detail
Meticulous attention to detail for record keeping and hygiene protocols.

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