CMC Markets ANZ14 jobs

Client Services Representative

JuniorMid levelFull-timeOfficeSydney NSW, AustraliaPosted 1 week agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

As a Client Services Representative at CMC Markets, you will play a crucial role in maintaining our award-winning customer satisfaction streak. This job offers an exciting opportunity to grow personally and professionally in the fast-paced fintech industry. Join a vibrant team in Chatswood, where collaboration and continuous learning are at the heart of our culture.

Meet the team

About the company

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You'll be responsible for

📞

Responding to client queries

Being the voice of CMC Markets, responding to client queries via phone, email, live chat, and messaging.
🌟

Delivering exceptional service

Acting as a brand ambassador, delivering exceptional service that keeps clients coming back.
🔍

Identifying client experience opportunities

Identifying opportunities to enhance the client experience, contributing to our industry-leading reputation.

Key criteria

📞

Customer service experience

Demonstrated experience in a client-centric environment.

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💬

Bilingual communication skills

Proficient in English and Mandarin, both verbal and written.

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🔄

Adaptability in high-volume settings

Proven ability to thrive in fast-paced call centre environments.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Customer service experience
Demonstrated experience in a client-centric environment.

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Bilingual communication skills
Proficient in English and Mandarin, both verbal and written.

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Adaptability in high-volume settings
Proven ability to thrive in fast-paced call centre environments.

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Passion for financial services
Genuine enthusiasm for the fintech industry and trading.

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