CMC Markets ANZ1 follower17 jobs

Client Services Representative

JuniorFull-timeOfficeSydney NSW, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

As a Client Services Representative at CMC Markets, you will play a vital role in maintaining our award-winning customer satisfaction streak. This position offers an exciting opportunity to grow personally and professionally in the fast-paced fintech industry. Join a supportive team that values continuous learning and collaboration, all while contributing to a company that is dedicated to helping everyone achieve their financial potential.

You'll be responsible for

📞

Responding to client queries

Being the voice of CMC Markets, responding to client queries via phone, email, live chat, and messaging.
🌟

Delivering exceptional service

Acting as a brand ambassador, delivering exceptional service that keeps clients coming back.
🚀

Enhancing client experience

Identifying opportunities to enhance the client experience, contributing to our industry-leading reputation.

Key criteria

📞

Customer service experience

Demonstrated experience in a client-facing role, enhancing satisfaction.

View

🌐

Bilingual communication skills

Proficient in English and Mandarin, both spoken and written.

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💪

Resilience in high-volume environments

Experience thriving in fast-paced, high-pressure call centres.

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View more

Meet the team

About the company

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A meaningful career starts with a match

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4 criteria for this job
Customer service experience
Demonstrated experience in a client-facing role, enhancing satisfaction.

View

Bilingual communication skills
Proficient in English and Mandarin, both spoken and written.

View

Resilience in high-volume environments
Experience thriving in fast-paced, high-pressure call centres.

View

Passion for financial services
Demonstrated enthusiasm for the fintech industry and trading.

View

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