CMC Markets ANZ1 follower17 jobs

Client Services Representative

JuniorMid levelFull-timeOfficeSydney NSW, AustraliaPosted 4 hours agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

As a Client Services Representative at CMC Markets, you will play a vital role in helping clients achieve their financial potential while contributing to a company that values growth and innovation. This job offers an exciting opportunity to develop your skills in a fast-paced environment, backed by comprehensive training and support. Join a team that believes in collaboration and continuous learning, making a meaningful impact in the fintech industry.

You'll be responsible for

📞

Responding to client queries

Being the voice of CMC Markets, responding to client queries via phone, email, live chat, and messaging.
🌟

Delivering exceptional service

Acting as a brand ambassador, delivering exceptional service that keeps clients coming back.
🚀

Enhancing client experience

Identifying opportunities to enhance the client experience, contributing to our industry-leading reputation.

Key criteria

📞

Customer service experience

Proven experience in a customer service environment.

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💬

Bilingual communication skills

Fluent in English and Mandarin, both verbal and written.

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📈

Financial services passion

Demonstrated enthusiasm for the financial services industry.

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5 criteria for this job
Customer service experience
Proven experience in a customer service environment.

View

Bilingual communication skills
Fluent in English and Mandarin, both verbal and written.

View

Financial services passion
Demonstrated enthusiasm for the financial services industry.

View

Adaptability in high-volume settings
Experience thriving in fast-paced, high-pressure environments.

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Eligibility to work in Australia
Permanent work eligibility in Australia is required.

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